Thank you very much for choosing Lumic as our valued customer. We are always committed to providing you with high quality natural crystal products, and hope that each crystal can bring you a beautiful experience and peace of mind.

As a natural mineral, crystal has a unique texture and colour variation that gives each crystal a one-of-a-kind charm. Due to the natural formation of reasons, the surface of the crystal may have minor cracks or small defects, which is the unique mark given by nature, non-product quality problems, can not be used as a reason for return and exchange We hope you can understand and cherish this natural beauty.

In terms of after-sales service, if your crystal bracelet is accidentally damaged during transport, you can contact us and we will provide free replacement service. At the same time, crystals create a unique magnetic connection between the wearer and the crystals, helping to enhance energy, therefore, to ensure that each customer's purchasing experience, we are unable to accept return requests due to ‘dislike’.

Thank you for your understanding and trust. May this gift of nature bring you peace and strength!

We wish you all the best in your endeavours!